We offer a paid hole enlargement service (up to 5mm) for wooden beads upon request before purchase.

Eligible Products

Products labeled with “Drill” at the bottom right corner of the product image are eligible for this service.

How to Order

1. Before placing your order, please contact us via the inquiry form ( here ) and provide the following information:

  • Product code(s)
  • Quantity
  • Desired hole size (up to 5mm)

  Example: PW301-39S, 10 pcs, 3mm

2. We will reply by email to inform you whether the requested processing is possible.

3. Once confirmed, please add both of the product(s), and the Hole Enlargement Service (see product info here) to your cart and proceed with checkout. Make sure to order one enlargement service per bead that needs processing.

4. In reply to our confirmation email (step 2), please provide the final list of product codes, quantities, and the desired hole sizes.

5. We will perform the enlargement process. If we are unable to process any item as originally confirmed, we will inform you and refund the cost of the affected item and its enlargement fee.

Hole Enlargement Fee

Please refer to the product page here for fee details.

Important Notes

  • Even if a product is initially confirmed as eligible, hole enlargement may not be possible during the actual process due to differences in wood type or bead characteristics. In such cases, we will notify you and issue a refund for the affected item(s) and enlargement fees.
  • However, we cannot accept cancellations or refunds for other items in the same order that were successfully processed.

Example:

If you request hole enlargement for 10 different types of beads and only 1 type cannot be processed, you will receive a refund for that 1 item only. The remaining 9 items and their enlargement fees are not refundable.

  • Products that have undergone hole enlargement are non-returnable.