Shipping policy
About overseas shipping
Due to the disruption of logistics due to sudden changes in the international situation, shipping may not be possible depending on the destination area overseas, but if shipping becomes impossible after ordering, we will propose the contents if there is an alternative method. In the event that shipping is not possible or if delivery is not possible after shipping, we will refund the full amount of the paid amount.（2022/3/22）
The shipping fee varies depending on the shipping method, the total weight of the purchased product, and the destination (prefecture for shipping within Japan, country / region for shipping overseas). The weight of the purchased item will be calculated automatically, and the shipping method and shipping fee that can be selected during the ordering procedure will be displayed, so you can choose the method you prefer.
Overseas shipping
EMS ---Express Mail Service
IEP ---International Small Packet
Fee Example (depending on the total weight of the purchased product)
- Europe: : EMS ￥3,150～ ISP ￥1,030～
- USA: EMS ￥3900～ ISP ￥1,410～
- Canada: EMS ￥3,150～ ISP ￥1,030～
- Oceania: EMS ￥3,150～ ISP ￥1,030～
- Asia: EMS ￥1,900～ ISP ￥870～
Shipping and handling charges for Japan domestic
The domestic delivery methods you can choose are Japan Post's "non-standard-size mail" and Sagawa Express's "Hikyaku Courier Service". (For courier services to Okinawa Prefecture and remote islands, it will be "Yu-Pack".)
If you choose "non-standard-size mail", we may change it to "Letter Pack Lite or Letter Pack Plus" at our discretion depending on the nature of the item you send and the shipping fee, but the shipping fee displayed at the time of purchase will be changed. It will not exceed.
Non-standard-size mail (charge by weight of product) -only for Japan
There is no compensation in case of luggage tracking or accident, but it is cheap. Please choose at your own risk. In the case of non-delivery that seems to be an accident, if there is a customer's request, our shop will send an investigation request to Japan Post and report the result. The weight includes the weight of the packing material. The amount below may differ from the "actual cost", but it will not be settled with the actual cost.
- If the purchase amount is 5,500 yen or more --- Free
- If the purchase amount is less than 5,500 yen --- The following nationwide flat rate
- 1g ~ 100g ------ 180 yen
- 101g ~ 150g ----- 210 yen
- 151g ~ 250g ----- 250 yen
- 1251g ~ 500g ----- 390 yen
- 501g ~ 1Kg ------- 580 yen
Courier service (Purchase amount rank-based charge)-Only for Japan
To prefectures other than "Okinawa prefecture" (excluding remote islands)
- 1 yen ~ 5,499 yen ・ ・ ・ ・ ・ 750 yen
- 5,500 yen ~ 10,000 yen ・ ・ ・ 500 yen
- 10,001 yen ~ 15,000 yen ・ ・ 250 yen
- Free of charge over 15,001 yen
To "Okinawa Prefecture"
- 1 yen to 20,000 yen ・ ・ ・ 1,550 yen
- 20,001 yen or more ... Free
To "remote island"
Since the system cannot identify remote islands when ordering, we may charge an additional fee before shipping. We will inform you of the specific method of billing the additional fee each time.
- 1 yen to 20,000 yen ・ ・ ・ 1,550 yen
- 20,001 yen or more ... Free
Delivery time zone designation
It may not be possible to specify the time zone in some areas at the shipping stage. If you cannot specify the time zone even if you specify it when ordering, please use the "Absence Contact Form".
- in the morning
- 12:00 to 14:00
- 14:00 to 16:00
- 16:00 to 18:00
- 18:00 to 21:00
Cash on delivery fee-only for Japan
(Update on 2022/06/21:The handling of cash on delivery has stopped)